PRIVACY POLICY

1. Scope of this policy
This privacy policy (the “Policy” or the "Privacy Policy”) describes how Examsaide.com collects, uses, consults or otherwise processes an individual's Personal Data. Examsaide.com is an eLearning platform for Junior and Senior Secondary school students. In all cases described in this Policy, Examsaide will process your personal data as a data Controller.
We are committed to protecting the privacy of our users and customers. This Privacy Policy is especially directed at:
• Visitors and subscribers of the websites of Examsaide.com.
• Natural persons contacting us through the contact or other forms available on the websites;
• Users signing in to use our services;
• Users signing in to download eBooks;
This Privacy Policy is intended to inform you how we gather, define, and use information that could identify you, such as your name, email address, address, other contact details, online identifiers or other information that you provide to us when using our websites or when relying on our services. Please take a moment to read this Privacy Policy carefully.
This policy includes a description of your data protection rights, including a right to object to some of the processing activities we carry out.

2. Contacting us
If you have general questions about your account or how to contact Customer Service for assistance, please send us an email at support@examsaide.com
For questions specifically about this Privacy Policy or use of your personal information please contact our Data Protection Office/Privacy Office by mail at : dpo@examsaide.com
Please note that if you contact us to assist you, for your safety and ours we may need to authenticate your identity before fulfilling your request.

3. Collection of Information
The purpose of the Website is to create an online community of persons particularly students who desire to achieve their maximum potentials during examinations.
As part of our effort to create this online community, we receive and store information about you such as:

a) Personal Information
Content published on Examsaide is accessible by all visitors. However, certain Examsaide.com features and services may require registration. Users may be required to register (“sign-up”) on-site to be able to access learning materials.
Users are required to provide part or all of the following information below, depending on the features or services they wish to access (some of which may be automatically retrieved directly from LinkedIn):
• Full name
• Email address
• Phone number
• Username
• Password
• Mobile money details
• Debit card details

b) Other Information
• Non-personal information
We automatically track and collect certain non-personal information such as Website navigation data, Internet Protocol (“IP”) addresses, timestamps and URLs. We use this information to do internal research on our users’ demographics, interest, and behavior to better understand, protect and serve you and our eLearning community.
• Correspondence information
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on our website, we may store such information on our servers.

c) Payment Information
To protect you against fraud, unauthorized transactions (such as money laundering), claims and other liabilities, all payment information collected are secured. Your payment data on Examsaide shall be collected and processed in accordance with legitimate and lawful purpose consented to by you herein. Payment data shall be stored only for the period within which it is reasonably needed and shall be secured against all foreseeable hazards and breaches such as theft, cyberattack, viral attack, dissemination, manipulations of any kind, damage by rain, fire or exposure to other natural elements.

4. Use of Information
We use your information to provide, analyse, administer, enhance and personalize our services and marketing efforts, to process your registration, your orders and your payments and to communicate with you on these and other topics. For example, we use information to:
I. We use your Information in order to resolve disputes; troubleshoot problems; help promote safe matching; collect fees owed; measure consumer interest in Services; inform you about offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity and as otherwise described to you at the time of collection. We may compare and review your Business Information for errors, omissions and for accuracy.
II. We use your e-mail associated with your Account in order to send you newsletters and promotions in conjunction with your use of our Services. If you do not wish to receive newsletters, you may unsubscribe by clicking the un-subscription link in the newsletter e-mail.
III. We use Website navigation data to operate and improve the Website. We may also use Website navigation data alone or in combination with your Business Information to provide aggregated information about Examsaide.
IV. We collect the IP Addresses to track when you use our website. We use IP Addresses to monitor the regions from which you navigate our website and sign-up to use our Services. Your IP-address is also registered for statistical purposes and to better our advertising and layout of the Website.
V. We do not transfer, sell or rent your Business Information to third parties for their marketing purposes other than what is stated in this Privacy Policy. We request only the information that we need to operate our Services and improve our website’s user experience. We do not use your Information to create any advertising content.

5. Protection of Information
We use reasonable administrative, logical, physical and managerial measures to safeguard your personal information against loss, theft and unauthorized access, use and modification. These measures are designed to provide a level of security appropriate to the risks of processing your personal information. Indicatively:
i. All our Employees, Independent contractors and Agents have executed non-disclosure agreements, which provide explicit confidentiality protections. Any Employee, Independent Contractor or Agent who violates such privacy and/or security policies is subject to possible termination and civil and/or criminal prosecution.
ii. We do not make any of your Information available to third parties for their marketing purposes. Examsaide’s software runs on individual servers and no data given or collected is shared with other social media platforms.
i. If however, we share your Information with third parties, we will notify you.
ii. We use robust security measures to protect data from unauthorized access, maintain data accuracy, and help ensure the appropriate use of data. When the Services are accessed using the internet, Secure Socket Layer (SSL) technology protects your Information, using both server authentication and data encryption. These technologies help ensure that your Information is safe, secure, and only available to you and to whom you have granted access.

6. Storage of Information
We save your Information in our database in order to improve our Website’s and user experience. If you wish that your Business Information be permanently deleted from our database when you stop using our Services, please notify us at redact@examsaide.com

7. Changes to this Privacy Policy
We reserve the right to modify and update this Privacy Policy from time to time. We will bring these changes to your attention should they be indicative of a fundamental change to the processing or be relevant to the nature of the processing or be relevant to you and impact your data protection rights.

8. Data Retention
We retain your Personal Data for as long as is required to fulfil the activities set out in this Privacy Policy, for as long as otherwise communicated to you or for as long as is permitted by applicable law.

9. Applicable Law
The validity and interpretation of this Privacy Policy shall be governed by the laws of Nigeria.